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Hello John
john@primejewellery.com
We’ve compiled answers to our most common questions—so you can get the information you need fast. Whether you’re placing your first order or managing a large rollout, Studio Select Art is here to support your process.
Studio Select Art is available exclusively to licensed trade professionals. We proudly serve the trade with scalable, budget-conscious artwork solutions designed for commercial, hospitality, and retail projects.
First-time orders must meet a minimum of $500. A 50% deposit is required before production begins, with the remaining balance and freight charged at the time of shipping. There is no minimum on re-orders with an active account.
To place an order with Studio Select Art, you'll need an active trade account. Once you're set up, you can place orders online or by contacting your sales rep directly.
Lead times depend on your order size. For 1–50 units, production takes about 8 business days. Orders of 51–200 units take approximately 16 business days, while larger orders of 200+ units will require a quote.
Need something faster? Let us know and we’re happy to talk through your timeline.
A 50% deposit is required to begin production. The remaining balance, along with freight charges, will be billed at the time of shipment. We accept Visa, MasterCard, American Express, and checks (made payable to Studio Select Art). Check payments can be submitted via email to accountsreceivable@studioselectart.com.
After your first order, Net terms may be available for approved accounts upon request. A credit application with a minimum of 3-5 trade references must be submitted. Please note that the credit approval process can take up to two weeks.
Yes, clients are welcome to coordinate their own carrier. Please provide details in the order notes section, and be aware that when using a third-party freight service, the carrier assumes full responsibility for any transit-related damages.
Yes. For shipments to Canada, we’re happy to provide a freight quote. Just provide your customs broker information in the order notes section. For all other international orders, we’ll ship to your U.S.-based freight forwarder, who will handle the remainder of the delivery.
24hr business day cancelation window. To cancel or revise an order, please email orderchanges@studioselectart.com with reference to your order or PO number. Cancellations received after the 24hr business window will incur a 20% restocking fee.
Orders that have shipped cannot be canceled or changed.
For any order-related questions, please email us at customerservice@studioselectart.com.
Yes. All our artwork is handcrafted in the USA. We produce each piece to order using streamlined methods that support quality, consistency, and fast turnaround times.
Customization is not available for our images, but we do offer a variety of framing options across all formats. For glass framed pieces, you can also choose from different matting styles, including under-mat, float mount, or no mat.
Please email damages@studioselectart.com and include your order or PO number, along with photos of the item and packaging. Our team will review the issue and follow up with the next steps.
Studio Select Art is a made-to-order manufacturer and does not accept returns.
Studio Select Art offers three finish options to suit different spaces and styles.
Canvas offers a high-end, matte finish with vibrant color and durability. Each piece is gallery-wrapped and ready to hang, with optional framing available for added presentation flexibility.
Flat Mounted Canvas Art features a durable, glare-free canvas surface professionally adhered to rigid backing for a sleek, modern look.
Glass Framed Art combines textured fine artist paper with acrylic glass for a sleek, glare-reducing finish. Glass frame pieces come in three mat board styles: 3" under-mat, 2" float mount, or no mat at all, and are available with a thoughtfully curated range of modern and woodgrain frames.
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Thank you for your interest in Studio Select Art. We’d love to hear from you!